How soon will my order reach me?
We try to ship products within 48 hours of placing the order. The time taken to deliver the products to you depends on the location of delivery.
Typically, metro cities will receive the products within 3-5 days of shipping the product and non-metros will receive the product in 7- 10 days of shipping.
How reliable are your delivery services?
We have partnered with the best services in the market like FedEx, Delhivery, Xpressbees for the delivery of our products to you. We primarily ship out through Delhivery Air for your delivery.
Why are my products arriving in multiple shipments?
We ship from multiple locations in the country. This is the reason your order might reach you in multiple parts.
Do you charge for shipping?
Shipping is free for prepaid orders over INR 500. We levy a small shipping fee of INR 29 on orders below INR 500 and a handling fee on COD orders.
How will I know if my order has been shipped?
You will receive a notification from us with the tracking details once the shipment has been booked. You can track your order until it reaches you safely.
What do I do if I have a special request pertaining to my order?
We love special requests. Just drop us a note at care@wetclay.in and we will take care of it. We are a really small team to handle real-time chat requests.
Do you ship internationally?
We are currently not shipping internationally.
Do you offer COD?
Yes! COD is available for orders – the COD limits set are subject to change. You will see the limits displayed at check out.